Orders – Hayakm Help Center

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FAQs

If there is a purchase that you did not make or is incorrect, please do not hesitate to contact immediately our Customer Support Team at +974-4036-2333 or write to us at cs@hayakm.com
You can cancel your order anytime; you can ​contact our Customer Service Team at +974-4036-2333 or write to us at cs@hayakm.com This option is only available before the item enters the shipping phase
If you are not able to create your own order, we offer our help and assistance to create your first order at Hayakm.com Our Customer Support Team at +974-4036-2333 or write to us at cs@hayakm.com will be happy to help you make your first order.

In case you want to replace or change an item or quantities in your order, you can ​contact our Customer Service Team  at +974-4036-2333 or write to us at cs@hayakm.com

In case you want to cancel partially your order, you can ​contact our Customer Service Team at +974-4036-2333 or write to us at cs@hayakm.com This option is only available before the item enters the shipping phase.
If you want to change the items or the quantities of your order, you can ​contact our Customer Service Team at +974-4036-2333 or write to us at cs@hayakm.com

At Hayakm.com, we always do our best to deliver you on time. In some exceptional cases, the orders might be late, but we will systematically keep you updated about the status of your order. If you have further enquiries do not hesitate to ​contact our Customer Support Team ​at +974-4036-2333 or write to us at cs@hayakm.com. You can also follow your order's progress by login to your account on Hayakm.com

In case there is an error in the Tracking of our order, you can ​contact our Customer Service Team at +974-4036-2333 or write to us at cs@hayakm.com
After placing an order on Hayakm.com, you will receive regular updates about the status of your order via SMS. When the order leaves our warehouse and is on its way to you, you have also the possibility to track its status by entering into your account.
To cancel your order, you can ​contact our Customer Service Team at +974-4036-2333 or write to us at cs@hayakm.com. This option is only available before the item enters the shipping phase.

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